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Mustang Roof

We Proudly Serve Georgia

Privacy Policy

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Our trained roofing specialists offer quality solutions for repair and replacement of apartment and condo roofs.

Mustang Roofing Text Messaging Terms & Conditions

Mustang Roofing LLC, a leader in roofing services specializing in repair, replacement, and maintenance (“Mustang Roofing,” “we,” “us,” or “our”), facilitates our Services through our website www.mustangroof.com. This Privacy Policy is designed to help you understand how we collect, use, process, and share your personal information, and to help you understand and exercise your privacy rights. For residents of Georgia and other states that provide additional rights, more information about the data we collect is available in our Notice at Collection and Supplemental Notice for Residents of Certain Other States, which is found here.

SCOPE AND UPDATES TO THIS PRIVACY POLICY

This Privacy Policy applies to personal information processed by us and our affiliates, including through our Services, on our websites, mobile applications, and other online or offline offerings. To make this Privacy Policy easier to read, our websites, mobile applications, and other offerings are collectively called the “Services.” Our Services are offered and operated solely in the United States and are not intended for use by individuals located outside of the USA. If you reside outside of the United States and have concerns about using our website, please discontinue any future visits. By visiting or accessing this website and/or our Services, you acknowledge and agree that you have read and understood this Privacy Policy.

Changes to our Privacy Policy. We may revise this Privacy Policy from time to time in our sole discretion. If there are any material changes to this Privacy Policy, we will notify you as required by applicable law. You understand and agree that you will be deemed to have accepted the updated Privacy Policy if you continue to use our Services after the new Privacy Policy takes effect.

PERSONAL INFORMATION WE COLLECT

The categories of personal information we collect depend on how you interact with us, our Services, and the requirements of applicable law. We collect information that you provide to us, information we obtain automatically when you use our Services, and information from other sources such as third-party services and organizations, as described below. For residents of certain states, including Georgia, additional disclosures about the information we collect is available in our supplemental disclosure below.

A. Personal Information You Provide to Us Directly

We may collect personal information that you provide to us directly, including:

  • Account Creation. We may collect personal information when you create an account, such as name, email address, phone number, address, username, passwords you create, and similar account information.
  • Purchases. We may collect personal information and details associated with your service needs and purchases, including payment or other financial information. Any payments made via our Services are processed by third-party payment processors. We do not directly collect or store complete payment card information entered through our Services, but we may receive information associated with your payment card information (e.g., the last four digits of your payment card number and your billing details).
  • Your Communications with Us. We may collect personal information, such as email address, phone number, or mailing address when you request information about our Services, register for our newsletter or loyalty program, request customer or technical support, or otherwise communicate with us. This includes information provided by you when you engage with our online scheduling tool (e.g., “Schedule Now”) or fill in our other website forms (including your responses to “How can we help?”).
  • Surveys and Reviews. We may contact you to participate in surveys and reviews of our Services performance. If you decide to participate, we may collect personal information from you in connection with the survey or review.
  • Interactive Features. We and others who use our Services may collect personal information that you submit or make available when we engage with you through our interactive features (e.g., online scheduling, messaging and chat features, website forms, commenting functionalities, and social media pages). Any information you provide using the public sharing features of the Services will be considered “public,” unless otherwise required by applicable law, and is not subject to the privacy protections referenced herein.
  • Sweepstakes or Contests. We may collect personal information you provide for any sweepstakes or contests that we offer. In some jurisdictions, we are required to publicly share information of sweepstakes and contest winners.
  • Conferences, Trade Shows, and Other Events. We may collect personal information from individuals when we attend or host conferences, trade shows, and other events.
  • Job Applications and Recruiting. We may collect your information that will be used to assess your skills, qualifications, and interests to determine alignment with career opportunities with us or our affiliates and to communicate with you regarding the status of your application. If you are offered and you accept a position with Mustang Roofing LLC, your application data may become part of your permanent employee record.
B. Personal Information Collected Automatically

We may collect personal information automatically when you use our Services, such as your Internet Protocol (IP) address, user settings, MAC address, cookie identifiers, mobile carrier, mobile advertising and other unique identifiers, browser or device information, location information (including approximate location derived from IP address), and Internet Service Provider (ISP). We may also automatically collect information regarding your use of our Services, such as pages that you visit before, during, and after using our Services, information about the links you click, the types of content you interact with, the frequency and duration of your activities, and other information about how you use our Services.

C. Personal Information Collected from Other Sources

We may obtain personal information about you from other sources, including through third-party services and organizations. For example, if you access our Services through a third-party application, such as an app store, a third-party login service, or a social networking site, we may collect personal information about you from that third-party application that you have made available via your privacy settings. We may also obtain demographic information about you from third-party data providers. Referrals and sharing features may also allow you to provide personal information about your friends through our referral service.

HOW WE USE YOUR PERSONAL INFORMATION

We use your personal information for a variety of business purposes, including to provide our Services, for administrative purposes, and to market our products and Services, as described below.

A. Provide Our Services

We use your information to fulfill our contract with you and provide you with our Services, such as:

  • Managing your information and accounts.
  • Providing access to certain areas, functionalities, and features of our Services.
  • Booking and scheduling our Services.
  • Answering requests for customer or technical support.
  • Communicating with you about your account, activities on our Services, and policy changes.
  • Processing your financial information and other payment methods for products or Services purchased.
B. Administrative Purposes

We use your information for various administrative purposes, such as:

  • Pursuing our legitimate interests such as direct marketing, research and development (including marketing research), network and information security, and fraud prevention.
  • Detecting security incidents, protecting against malicious, deceptive, fraudulent or illegal activity, and prosecuting those responsible for that activity.
  • Measuring interest and engagement in our Services.
  • Improving, upgrading, or enhancing our Services.
C. Marketing and Advertising Our Products and Services

We may use personal information to tailor and provide you with content and advertisements. We may provide you with these materials as permitted by applicable law. Some of the ways we market to you include email campaigns, text messages, custom audiences advertising, and “interest-based” or “personalized advertising,” including through cross-device tracking.

HOW WE DISCLOSE YOUR PERSONAL INFORMATION

We disclose your personal information to third parties for a variety of business purposes, including to provide our Services, to protect us or others, or in the event of a major business transaction such as a merger, sale, or asset transfer, as described below.

A. Disclosures to Provide Our Services

The categories of third parties with whom we may share your personal information are described below:

  • Service Providers. We may share your personal information with our third-party service providers and vendors that assist us with the provision of our Services. This includes service providers and vendors that provide us with IT support, hosting, payment processing, customer service, HR services, and related services.
  • Business Partners. We may share your personal information with business partners to provide you with a product or service you have requested, including for equipment warranties and services. We may also share your personal information with business partners with whom we jointly offer products or services.
  • Advertising Partners. Through our Services, we may share your personal information with third-party advertising partners. These third-party advertising partners may set Technologies and other tracking tools on our Services to collect information regarding your activities and your device.
B. Disclosures to Protect Us or Others

We may access, preserve, and disclose any information we store associated with you to external parties if we, in good faith, believe doing so is required or appropriate to comply with law enforcement or national security requests and legal processes.

C. Disclosure in the Event of Merger, Sale, or Other Asset Transfers

If we are involved in a merger, acquisition, financing due diligence, reorganization, bankruptcy, receivership, purchase or sale of assets, or transition of service to another provider, your information may be sold or transferred as part of such a transaction, as permitted by law and/or contract.

YOUR PRIVACY CHOICES AND RIGHTS

Your privacy choices may vary depending on applicable law. You have the right to access your personal information, request correction of inaccurate information, request deletion, and withdraw consent for processing your personal information.

SECURITY OF YOUR INFORMATION

We take steps to ensure that your information is treated securely and in accordance with this Privacy Policy.

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